/* ==========================================================================
   Páginas legales y Libro de Reclamaciones.
   Cabecera oscura corta (como el resto del sitio) y contenido claro:
   son páginas para leer con calma y llenar formularios.
   ========================================================================== */
:root {
    --lg-ink: #14182a;
    --lg-mute: #5b6275;
    --lg-faint: #8a90a0;
    --lg-line: #e6e8ee;
    --lg-bg: #f4f6fa;
    --lg-accent: #0a8fd6;
    --lg-accent-2: #6d63f5;
    --lg-ok: #12a26a;
    --lg-ease: cubic-bezier(.16, 1, .3, 1);
}

/* ---- Cabecera ---- */
.lg-hero {
    position: relative;
    overflow: hidden;
    padding: 70px 0 64px;
    background:
        radial-gradient(50% 80% at 85% 0%, rgba(0, 212, 255, .16), transparent 70%),
        radial-gradient(40% 70% at 0% 100%, rgba(109, 99, 245, .18), transparent 70%),
        #05070e;
}
.lg-hero::before {
    content: '';
    position: absolute;
    inset: 0;
    background-image:
        linear-gradient(rgba(255, 255, 255, .03) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 255, 255, .03) 1px, transparent 1px);
    background-size: 48px 48px;
    -webkit-mask-image: radial-gradient(70% 80% at 70% 30%, #000, transparent 80%);
    mask-image: radial-gradient(70% 80% at 70% 30%, #000, transparent 80%);
}
.lg-hero-in { position: relative; max-width: 760px; }
.lg-kicker {
    display: inline-block;
    margin-bottom: 14px;
    font-size: 12px;
    font-weight: 700;
    letter-spacing: 1.6px;
    text-transform: uppercase;
    color: #4cc2ff;
}
.lg-hero h1 {
    color: #f2f6ff;
    font-size: clamp(34px, 4.6vw, 54px);
    font-weight: 700;
    letter-spacing: -1.5px;
    line-height: 1.08;
    margin: 0 0 16px;
}
.lg-hero p { color: rgba(226, 236, 255, .66); font-size: 17px; line-height: 1.65; margin: 0 0 18px; max-width: 640px; }
.lg-hero .breadcrumb-style-01 ul li,
.lg-hero .breadcrumb-style-01 ul li a { color: rgba(226, 236, 255, .42); }
.lg-hero .breadcrumb-style-01 ul li a:hover { color: #4cc2ff; }

/* ---- Zona clara ---- */
.lg-zone { background: var(--lg-bg); padding: 56px 0 90px; color: var(--lg-ink); }
.lg-zone a { color: var(--lg-accent); }

/* ---- Libro: hoja + lateral ---- */
.lg-grid { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 28px; align-items: start; }
.lg-sheet {
    background: #fff;
    border-radius: 22px;
    border: 1px solid var(--lg-line);
    box-shadow: 0 30px 60px -40px rgba(20, 24, 42, .35);
    padding: 34px;
}
.lg-sheet-head { display: flex; align-items: center; gap: 16px; margin-bottom: 22px; }
.lg-sheet-head b { display: block; font-size: 20px; color: var(--lg-ink); }
.lg-sheet-head span { color: var(--lg-faint); font-size: 14px; }
.lg-book {
    width: 54px; height: 54px;
    flex: 0 0 54px;
    display: flex; align-items: center; justify-content: center;
    border-radius: 16px;
    font-size: 24px;
    color: #fff;
    background: linear-gradient(135deg, #0a8fd6, var(--lg-accent-2));
    box-shadow: 0 12px 26px -10px rgba(10, 143, 214, .7);
}
.lg-provider {
    display: grid;
    grid-template-columns: 1.4fr 1fr;
    gap: 14px 20px;
    padding: 18px 20px;
    margin-bottom: 26px;
    border-radius: 14px;
    background: var(--lg-bg);
    border: 1px solid var(--lg-line);
}
.lg-provider span { display: block; font-size: 11px; font-weight: 700; letter-spacing: 1px; text-transform: uppercase; color: var(--lg-faint); }
.lg-provider b { font-size: 15px; color: var(--lg-ink); font-weight: 600; }
.lg-provider-wide { grid-column: 1 / -1; }

.lg-sheet fieldset { border: 0; padding: 0; margin: 0 0 30px; min-width: 0; }
.lg-sheet legend {
    display: flex;
    align-items: center;
    gap: 12px;
    width: 100%;
    margin-bottom: 18px;
    padding-bottom: 12px;
    border-bottom: 1px solid var(--lg-line);
    font-size: 18px;
    font-weight: 700;
    color: var(--lg-ink);
}
.lg-sheet legend b {
    width: 30px; height: 30px;
    display: inline-flex; align-items: center; justify-content: center;
    border-radius: 10px;
    font-size: 14px;
    color: #fff;
    background: var(--lg-ink);
}
.lg-fields { display: grid; grid-template-columns: 1fr 1fr; gap: 16px 18px; }
.lg-fields[hidden] { display: none; }
.lg-f { display: flex; flex-direction: column; gap: 7px; font-size: 14px; font-weight: 600; color: var(--lg-ink); margin: 0; }
.lg-f-wide { grid-column: 1 / -1; }
.lg-label { font-size: 14px; font-weight: 600; color: var(--lg-ink); }
.lg-f input, .lg-f select, .lg-f textarea {
    width: 100%;
    padding: 12px 14px;
    border-radius: 12px;
    border: 1px solid #d6dae3;
    background: #fff;
    font-size: 15px;
    font-weight: 400;
    color: var(--lg-ink);
    transition: border-color .2s, box-shadow .2s;
}
.lg-f textarea { resize: vertical; min-height: 96px; line-height: 1.55; }
.lg-f input:focus, .lg-f select:focus, .lg-f textarea:focus {
    outline: 0;
    border-color: var(--lg-accent);
    box-shadow: 0 0 0 4px rgba(10, 143, 214, .14);
}
.lg-count { align-self: flex-end; font-size: 12px; font-weight: 500; color: var(--lg-faint); }

/* opciones segmentadas (servicio/producto, reclamo/queja) */
.lg-seg { display: grid; grid-template-columns: repeat(2, 1fr); gap: 10px; }
.lg-seg label { position: relative; margin: 0; cursor: pointer; }
/* el radio queda invisible dentro de su opción (la plantilla le da width:100% y desbordaba la página) */
.lg-seg input { position: absolute; left: 0; top: 0; width: 1px !important; height: 1px; margin: 0; padding: 0; opacity: 0; pointer-events: none; }
.lg-seg span {
    display: block;
    height: 100%;
    padding: 12px 16px;
    border-radius: 12px;
    border: 1px solid #d6dae3;
    font-size: 15px;
    font-weight: 600;
    color: var(--lg-mute);
    background: #fff;
    transition: all .2s;
}
.lg-seg small { display: block; margin-top: 3px; font-size: 12px; font-weight: 400; color: var(--lg-faint); }
.lg-seg input:checked + span { border-color: var(--lg-accent); color: var(--lg-ink); background: rgba(10, 143, 214, .06); box-shadow: 0 0 0 3px rgba(10, 143, 214, .12); }
.lg-seg input:focus-visible + span { outline: 2px solid var(--lg-accent); outline-offset: 2px; }
.lg-seg-help { margin-bottom: 16px; }

.lg-check { display: flex; gap: 10px; align-items: flex-start; font-size: 14px; color: var(--lg-mute); cursor: pointer; margin: 0; }
.lg-check input { width: 18px; height: 18px; margin-top: 2px; flex: 0 0 18px; accent-color: var(--lg-accent); }
.lg-accept { margin: 4px 0 24px; padding: 16px; border-radius: 12px; background: var(--lg-bg); }

.lg-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    padding: 15px 28px;
    border: 0;
    border-radius: 14px;
    font-size: 16px;
    font-weight: 700;
    color: #fff;
    background: linear-gradient(135deg, #0a8fd6, var(--lg-accent-2));
    box-shadow: 0 14px 30px -12px rgba(10, 143, 214, .8);
    transition: transform .3s var(--lg-ease), filter .2s;
}
.lg-btn:hover { transform: translateY(-2px); filter: brightness(1.06); color: #fff; }
.lg-btn-ghost { color: var(--lg-ink); background: #fff; border: 1px solid var(--lg-line); box-shadow: none; padding: 11px 18px; font-size: 14px; }
.lg-btn-ghost:hover { color: var(--lg-ink); }

.lg-alert {
    margin-bottom: 24px;
    padding: 16px 18px;
    border-radius: 12px;
    font-size: 14px;
    color: #9b1c1c;
    background: #fdecec;
    border: 1px solid #f5c2c2;
}
.lg-alert ul { margin: 6px 0 0; padding-left: 18px; }
.lg-hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }

/* lateral */
.lg-side { display: grid; gap: 16px; position: sticky; top: 24px; }
.lg-card { background: #fff; border: 1px solid var(--lg-line); border-radius: 18px; padding: 22px; }
.lg-card h2 { font-size: 17px; font-weight: 700; margin: 0 0 14px; color: var(--lg-ink); }
.lg-card p { font-size: 14px; color: var(--lg-mute); line-height: 1.6; margin: 0 0 14px; }
.lg-card-soft { background: linear-gradient(160deg, #eef8fd, #f3f1ff); border-color: #dfe7f5; }
.lg-steps { list-style: none; margin: 0; padding: 0; display: grid; gap: 12px; }
.lg-steps li { display: flex; gap: 12px; align-items: flex-start; font-size: 14px; color: var(--lg-mute); line-height: 1.5; }
.lg-steps b {
    flex: 0 0 26px;
    width: 26px; height: 26px;
    display: flex; align-items: center; justify-content: center;
    border-radius: 8px;
    font-size: 13px;
    color: #fff;
    background: var(--lg-ink);
}
.lg-link { display: inline-flex; align-items: center; gap: 8px; font-weight: 700; font-size: 14px; }
.lg-fine { font-size: 12px; line-height: 1.6; color: var(--lg-faint); margin: 0; }

/* constancia */
.lg-done {
    max-width: 820px;
    margin: 0 auto;
    background: #fff;
    border-radius: 22px;
    border: 1px solid var(--lg-line);
    padding: 34px;
    box-shadow: 0 30px 60px -40px rgba(20, 24, 42, .35);
}
.lg-done-head { display: flex; align-items: center; gap: 16px; margin-bottom: 24px; }
.lg-done-head > div:nth-child(2) { flex: 1; }
.lg-done-head b { display: block; font-size: 20px; }
.lg-done-head span { font-size: 14px; color: var(--lg-mute); }
.lg-done-ok {
    width: 54px; height: 54px;
    flex: 0 0 54px;
    display: flex; align-items: center; justify-content: center;
    border-radius: 50%;
    font-size: 26px;
    color: #fff;
    background: var(--lg-ok);
    box-shadow: 0 0 0 8px rgba(18, 162, 106, .12);
}
.lg-dl { display: grid; grid-template-columns: 150px 1fr; gap: 0; margin: 0 0 24px; }
.lg-dl dt, .lg-dl dd { padding: 12px 0; border-bottom: 1px solid var(--lg-line); font-size: 14px; margin: 0; }
.lg-dl dt { color: var(--lg-faint); font-weight: 600; }
.lg-dl dd { color: var(--lg-ink); line-height: 1.6; }
.lg-done .lg-fine { margin-bottom: 16px; }

/* ---- Textos legales ---- */
.lg-doc { display: grid; grid-template-columns: 260px minmax(0, 1fr); gap: 36px; align-items: start; }
.lg-toc {
    position: sticky;
    top: 24px;
    padding: 22px;
    border-radius: 18px;
    background: #fff;
    border: 1px solid var(--lg-line);
}
.lg-toc b { display: block; font-size: 12px; letter-spacing: 1.4px; text-transform: uppercase; color: var(--lg-faint); margin-bottom: 12px; }
.lg-toc ol { margin: 0; padding-left: 18px; display: grid; gap: 8px; font-size: 14px; }
.lg-toc a { color: var(--lg-mute); }
.lg-toc a:hover { color: var(--lg-accent); }
.lg-text {
    background: #fff;
    border-radius: 22px;
    border: 1px solid var(--lg-line);
    padding: 40px 46px;
    font-size: 16px;
    line-height: 1.75;
    color: #2b3142;
}
.lg-text h2 {
    font-size: 21px;
    font-weight: 700;
    color: var(--lg-ink);
    letter-spacing: -.3px;
    margin: 34px 0 12px;
    scroll-margin-top: 24px;
}
.lg-text h2:first-child { margin-top: 0; }
.lg-text p { margin: 0 0 14px; }
.lg-text ul { margin: 0 0 16px; padding-left: 22px; display: grid; gap: 6px; list-style: disc; }
.lg-text li { list-style: inherit; }
.lg-text li::marker { color: var(--lg-accent); }
.lg-text b { color: var(--lg-ink); }

/* ---- Móvil ---- */
@media (max-width: 991px) {
    .lg-grid, .lg-doc { grid-template-columns: minmax(0, 1fr); }
    .lg-side, .lg-toc { position: static; }
    .lg-toc { display: none; }
}
@media (max-width: 767px) {
    .lg-hero { padding: 50px 0 44px; }
    .lg-zone { padding: 28px 0 60px; }
    .lg-sheet, .lg-done { padding: 22px 18px; border-radius: 18px; }
    .lg-provider { grid-template-columns: 1fr; }
    .lg-fields { grid-template-columns: minmax(0, 1fr); }
    .lg-seg { grid-template-columns: 1fr 1fr; }
    .lg-btn { width: 100%; }
    .lg-done-head { flex-wrap: wrap; }
    .lg-dl { grid-template-columns: 1fr; }
    .lg-dl dt { padding-bottom: 0; border-bottom: 0; }
    .lg-text { padding: 26px 20px; font-size: 15px; }
}

@media print {
    header, footer, .lg-hero .breadcrumb, .lg-btn, .lg-link { display: none !important; }
    .lg-zone { background: #fff; padding: 0; }
    .lg-done { box-shadow: none; border: 0; }
}